RETURNS AND EXCHANGES

At Amoro, we are committed to your Full Satisfaction. That is why we offer No-Hassle Returns & Exchanges FREE on Domestic U.S. Orders and on International Orders over $500.


30-Day Return Policy Overview

You may return or exchange your Amoro jewelry for any reason within the first 30 days from purchase unworn, in pristine condition and in the original packaging. Domestic U.S. return shipping and insurance is completely free.  In the case of International orders, returns over $500 are free (under $500, purchaser is responsible for return shipping and insurance charges).
Once we receive and inspect your return, and depending on your instructions, we will promptly issue either a refund or a credit towards other Amoro jewelry purchases.

FREE SHIPPING WITH PURCHASE OF $50 OR MORE
AND
LUXURY GIFT PACKAGING WITH EVERY ORDER

INSTRUCTIONS FOR RETURN OR EXCHANGE OF AN ORDER:

How To Return An Item:

In the unlikely case you must return your items to us, please follow these steps. Create an RMA (return merchandise autorization)

1. Log On to Your Account, in your accounts page click on Order History And Details.

2. Find the Order with the product you wish to return, click the Plus sign and then Details.

3. Scroll down the page to the Product/s in this order and check the item/s you wish to return.

4. In the Merchandise Return section click on Make an RMA Slip.

5. In the next page select the number of parts you wish to return and give an explanation for the return and click Make an RMA slip.
Please Give US up to 24 hrs to review you RMA request. Once we review the request we will update the status of your Merchandise Return you account.

6. You can check the status of your return by logging in to your account and clicking on My Merchandise Returns.

7. Once the return is accepted. your status will change to Waiting for package, at this time you will receive a pre-paid shipping label and an email with return instructions We will receive and inspect your return by our jeweler to ensure that the item is in pristine and unworn condition (usually within 72 hours of receipt).

Refunds will be processed and a credit will be applied to your credit card or original method of payment within 7 days. If return shipping charges apply, they will be deducted from the amount refunded. 

Please be advised that Amoro is unable to accept a return without an Amoro-issued Return Authorization number on the label, and that unauthorized returns will be sent back at the owner’s expenses.

100% MONEY BACK GUARANTEE

Amoro Jewelry is designed with love, crafted with love and, most of all, to be given with love. Shop with confidence knowing for any reason you feel your Amoro Jewelry doesn't uphold our most precious principles of Quality, Service and Value, you many return it for a full refund within 30 days from time of purchase. 

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